What to Expect

Below is a range of questions that should assist you with what to expect from our practice.
If there any other queries you might have, please do not hesitate to contact us.

Can I be seen immediately?

At Essential Health Plus we will do everything we can to get you in as soon as possible. This Is not always possible on the same day but we are generally able to find a suitable time soon after.

Do I need a referral?

No, you do not need a referral to be seen at Essential Health Plus unless you plan to claim your treatment under WorkCover, veterans affairs or 3rd party insurance

What should I expect during my first session
  • During your first session your physiotherapist will ask a range of questions about both your current concern and about your past. This allows us to get a sense of who you are as a person, what your goals are and what might be contributing to your pain and/or dysfunction.
  • We will then assess the whole body, allowing us to identify and address all of the contributing factors that may have been missed in a more typical assessment and treatment program.
  • Once we have identified the root cause of your symptoms we will then utilise a unique and comprehensive hands on treatment approach that is combined with exercise. This approach will be specifically tailored to meet your individual needs as we help you move out of pain and dysfunction towards your optimal musculoskeletal health.
What should I wear?

You should wear comfortable clothing that allows you to move freely. We have shorts available in the clinic if you need them but it is generally preferable for you to bring your own.

Is there parking available on-site?

There is a carpark available onsite

Is the practice wheelchair accessible?

Yes. We have ramp access to the front of the practice and a wheelchair lift at the rear from the carpark.

How do I pay for my appointment?

If you have private health insurance our HICAPS system allows us to process your claim on the spot and you simply pay the difference. Payment is expected on the same day as your appointment.

Should I bring my X-rays?

Yes. Please bring any relevant scans (Xrays, MRI’s etc) with you on your first visit

How long is an appointment?

Standard appointment times are half an hour. For more complicated cases or cases involving multiple areas we may spend an hour with you but this will be discussed beforehand.

Will my physiotherapist be treating more than one person at a time?

No. All sessions are one on one, meaning that your physiotherapist is able to direct 100% of their attention towards helping you.

How often will I need to come?

That depends on the nature and severity of your injury / condition. Because every situation is different your physiotherapist will need to discuss the appropriate number of treatments and how long between each with you. Generally speaking we see people more frequently during the early stages of their condition when there is more hands on work to be done. As we shift focus to a more exercise based approach we tend to increase the amount of time between sessions to give the appropriate time for the exercises to have an effect on your body.

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